At ibet123, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal data.
How ibet123 keeps your personal data safe and protected at all times
All data transmitted between your device and ibet123 servers is protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banks. No sensitive data is transmitted in plain text.
Your personal data is stored on servers protected by firewalls, strict access controls, and 24/7 monitoring. Data access is granted only to staff who require it for legitimate operational purposes.
Ibet123 has never and will never sell, rent, or disclose your personal data to advertisers or third parties for marketing purposes without your consent. Your data belongs solely to you.
You have the right to access, correct, and request deletion of your personal data at any time. All data-related requests are processed within 14 business days through our customer support channels.
In the event of a data breach, ibet123 is committed to notifying affected users within 72 hours and taking immediate corrective action. Preventive and remedial measures are implemented in accordance with established protocols.
Ibet123 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA). All data collection, processing, and storage activities are carried out in accordance with the guidelines set by Malaysian law.
You have full control over your personal data at ibet123
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete information in your account.
Request deletion of your personal data when it is no longer needed for its original purpose.
Restrict how we process your data in certain situations recognised by law.
Receive your data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for specific purposes, including direct marketing.
Ibet123 collects your personal data only when it is necessary to provide you with a quality and secure service. The following are the main categories of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | KYC verification & fraud prevention |
| Contact Data | Phone number, email address, postal address | Account communications & customer support |
| Financial Data | Bank account number, digital wallet details | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Platform security & optimisation |
| Usage Data | Game history, wagering activity | Compliance & responsible gaming |
Ibet123 uses collected data solely for legitimate and necessary purposes. We do not process your data for any purpose not stated in this policy without first obtaining your consent.
Ibet123 does not sell or transfer your personal data to any third party for marketing purposes. However, we may share data in the following limited and specific situations:
We work with third-party service providers that help us operate the platform — including payment processors, KYC verification providers, and game providers. All third parties are bound by strict data protection agreements and are only permitted to use your data for purposes we specify.
Ibet123 will disclose personal data when required by law, court order, or a qualified regulatory authority. In such cases, we will endeavour to notify you in advance unless prohibited from doing so by the relevant authority.
Ibet123 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us recognise you on future visits.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the ibet123 platform.
We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or damage:
Ibet123 retains your personal data for as long as your account is active or as long as is necessary to provide services to you. Following account closure, certain data will be retained for the period required by law — typically seven years for financial records for AML and tax compliance purposes.
Data that is no longer needed will be securely deleted or anonymised in accordance with established procedures. You may request further details about your specific data retention period by contacting our support team.
The ibet123 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under 18. If we discover that data belonging to a minor has been collected, we will take immediate steps to delete that data and close the associated account.
To exercise any of your privacy rights, you may submit a request to our privacy team via live chat in your account or through our support email. We will process your request within 14 business days and may require identity verification before processing certain requests.
Ibet123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make significant changes, we will notify you via your registered email or an in-account notification before the changes take effect.
We encourage you to review this page regularly. The "Updated" date at the top of this document reflects the date of the most recent revision.
If you have any questions, concerns, or requests regarding this Privacy Policy or ibet123's use of your personal data, please reach us through:
Our team is ready to assist you in Bahasa Melayu and will handle your request with care and full confidentiality.
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